One of the central reasons to abstain from online shopping in Russia in 2018, apart from the need for saving money, was the delivery of non-conforming products. Over 30 percent of the surveyed also complained about long shipping periods and difficult return procedures. Trust issues or the preferences for offline shopping were among rarely mentioned reasons for stopping e-shopping.
Most common reasons for stopping online shopping in Russia in 2018
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DPD. (January 17, 2019). Most common reasons for stopping online shopping in Russia in 2018 [Graph]. In Statista. Retrieved May 02, 2024, from https://www.statista.com/statistics/1029439/russia-reasons-for-stopping-to-buy-online/
DPD. "Most common reasons for stopping online shopping in Russia in 2018." Chart. January 17, 2019. Statista. Accessed May 02, 2024. https://www.statista.com/statistics/1029439/russia-reasons-for-stopping-to-buy-online/
DPD. (2019). Most common reasons for stopping online shopping in Russia in 2018. Statista. Statista Inc.. Accessed: May 02, 2024. https://www.statista.com/statistics/1029439/russia-reasons-for-stopping-to-buy-online/
DPD. "Most Common Reasons for Stopping Online Shopping in Russia in 2018." Statista, Statista Inc., 17 Jan 2019, https://www.statista.com/statistics/1029439/russia-reasons-for-stopping-to-buy-online/
DPD, Most common reasons for stopping online shopping in Russia in 2018 Statista, https://www.statista.com/statistics/1029439/russia-reasons-for-stopping-to-buy-online/ (last visited May 02, 2024)
Most common reasons for stopping online shopping in Russia in 2018 [Graph], DPD, January 17, 2019. [Online]. Available: https://www.statista.com/statistics/1029439/russia-reasons-for-stopping-to-buy-online/