American Customer Satisfaction Index: Starbucks in the U.S. 2006-2023

American Customer Satisfaction index scores of Starbucks in the United States from 2006 to 2023

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Release date

June 2023

Region

United States

Survey time period

2006 to 2023

Supplementary notes

The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares.
The limited-service restaurant industry was not measured in 2004.

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