This statistic shows the share share of call centers which agree or disagree with statements about how the use of hosted/cloud technologies affected their call centers worldwide in 2016. During the survey, 86.5 percent of respondents agreed that the use of hosted or cloud technologies improved flexibility.
How has the use of hosted/cloud technologies affected your contact center?
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Dimension Data. (June 17, 2016). How has the use of hosted/cloud technologies affected your contact center? [Graph]. In Statista. Retrieved April 28, 2024, from https://www.statista.com/statistics/587744/impact-of-hosted-cloud-technologies-on-contact-centers/
Dimension Data. "How has the use of hosted/cloud technologies affected your contact center? ." Chart. June 17, 2016. Statista. Accessed April 28, 2024. https://www.statista.com/statistics/587744/impact-of-hosted-cloud-technologies-on-contact-centers/
Dimension Data. (2016). How has the use of hosted/cloud technologies affected your contact center? . Statista. Statista Inc.. Accessed: April 28, 2024. https://www.statista.com/statistics/587744/impact-of-hosted-cloud-technologies-on-contact-centers/
Dimension Data. "How Has The Use of Hosted/Cloud Technologies Affected Your Contact Center? ." Statista, Statista Inc., 17 Jun 2016, https://www.statista.com/statistics/587744/impact-of-hosted-cloud-technologies-on-contact-centers/
Dimension Data, How has the use of hosted/cloud technologies affected your contact center? Statista, https://www.statista.com/statistics/587744/impact-of-hosted-cloud-technologies-on-contact-centers/ (last visited April 28, 2024)
How has the use of hosted/cloud technologies affected your contact center? [Graph], Dimension Data, June 17, 2016. [Online]. Available: https://www.statista.com/statistics/587744/impact-of-hosted-cloud-technologies-on-contact-centers/