popular reasons to use chatbots were online shopping and travel booking.
A survey from 2017 asked Italians whether they had ever used chatbots. The results shoed that about four in ten respondents (43 percent) had used a chatbot. In the country, some Have you ever used a chatbot?
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Kayak. (May 26, 2017). Have you ever used a chatbot? [Graph]. In Statista. Retrieved May 21, 2024, from https://www.statista.com/statistics/790855/chatbot-usage-in-italy/
Kayak. "Have you ever used a chatbot?." Chart. May 26, 2017. Statista. Accessed May 21, 2024. https://www.statista.com/statistics/790855/chatbot-usage-in-italy/
Kayak. (2017). Have you ever used a chatbot?. Statista. Statista Inc.. Accessed: May 21, 2024. https://www.statista.com/statistics/790855/chatbot-usage-in-italy/
Kayak. "Have You Ever Used a Chatbot?." Statista, Statista Inc., 26 May 2017, https://www.statista.com/statistics/790855/chatbot-usage-in-italy/
Kayak, Have you ever used a chatbot? Statista, https://www.statista.com/statistics/790855/chatbot-usage-in-italy/ (last visited May 21, 2024)
Have you ever used a chatbot? [Graph], Kayak, May 26, 2017. [Online]. Available: https://www.statista.com/statistics/790855/chatbot-usage-in-italy/