U.S. COVID-19 impact on holiday shopping methods 2020
The ongoing coronavirus pandemic has strongly impacted the shopping behavior of consumers in the United States and recent survey data indicates that consumers do not feel that this situation will be resolved in the upcoming holiday season. A May 2020 survey of U.S. consumers found that compared to last year, 49 percent of respondents were more interested in shopping online for the holidays. A third of respondents was also more interested in buying online and picking their order up in-store.